AG Curtis Hill files complaint following reports of troubling conditions at Marion County facility


Attorney General Curtis Hill announced today that his office has filed an administrative complaint with the Indiana Professional Licensing Agency following reports of troubling conditions at a Marion County residential facility.

His office filed the complaint on February 5, 2018, against the license of Health Facility Administrator (HFA) Cynthia Jones of Rockville, Indiana. The complaint alleges that in early 2015 Jones stopped showing up for work at the now-closed Roland’s Retirement Club in Speedway but allowed the owner of the business to continue using her license for the purpose of keeping the facility licensed with the state.

Such action, the complaint alleges, constitutes fraud or material deception in the course of professional service or activities. Further, it alleges that by her absence from her work duties, Jones failed to administer resident-centered policies that ensure the health, safety, welfare and rights of residents – and failed to ensure residents were free from neglect.

On August 8, 2017, the Indiana State Department of Health conducted an inspection of Roland’s Retirement Club and discovered multiple bugs in Room 29. Jones was not present at that inspection. Weeks later, on September 22, 2017, the Speedway Police Department and Emergency Medical Services discovered a deceased resident at the facility lying on the floor of Room 29 with cockroaches crawling from her body.

Roland’s Retirement Club closed on or about November 30, 2017.

“Taking action to protect vulnerable citizens is absolutely a top priority of my office,” Attorney General Hill said. “We daily work to ensure laws are followed in regard to the well-being of all Hoosiers, including the elderly residing in assisted-living settings. As part of this task, we must make sure healthcare professionals follow the laws governing their important roles — and we must make sure they face appropriate penalties when they don’t.”