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Ronald McDonald House Charities of the Ohio Valley Recognizes Its Volunteers

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Evansville’s Ronald McDonald House is greatly supported by its volunteers. Saturday, January, 16, 2016, Ronald McDonald House Charities of the Ohio Valley recognized the dedication of over 130 active volunteers, eight of which were given special recognition for serving as a volunteer for five years. In 2015, those volunteers, along with the Meals of Love volunteers served over 17,160 hours!

Annually the charity has awarded one volunteer who has gone above and beyond the call of volunteerism. The award is named after the local charity’s founder, Sallie Ann Hill. The 2015 Sallie Ann Hill Volunteer of the Year recognition was awarded to Glen Will. Glen has volunteered at the Ronald McDonald House since 2014. In that amount of time, he has volunteered over 400 hours.

Lydia Balbach, Volunteer Coordinator commented, “Glen would never want to be recognized for helping someone else. I believe Glen thinks about everyone else around him and what they need other than himself. He always makes sure things are done. You never know if you will see him in the attic, in the basement, on the roof, and even taking things home to work on. He truly goes beyond the call of duty, and is a wonderful attribute to our charity.”

Also that evening, Executive Director, Theresa Floyd-Maas gave special recognition to volunteer, Mike Gilles for being instrumental in the establishment of the new Happy Wheels Cart Program. “Mike spent countless hours building our first Happy Wheels Cart. The new hospitality cart will allow us to take our “home away from home”, “away from home”. It is designed to serve families who wait for hours without leaving the hospital or their child’s bedside. It provides a bit of comfort as it travels the hospital hallways, bringing parents a hot beverage, snack and toiletries, while keeping the little ones entertained with books, fun activities and toys. Our first Happy Wheels Cart is now being used at The Women’s Hospital and is operated by our volunteers,” said Theresa Floyd-Maas. “This new program will enable us to expand our reach into other area communities and impact an even greater number of children and their families.”

AG Zoeller reminds Hoosiers to freeze identity thieves, before they can act

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New ‘chip card’ technology to add an extra layer of protection

INDIANAPOLIS, Ind. – In 2015, more than 400 data breaches exposing the personal and financial information of Indiana residents were reported to the Indiana Attorney General’s Office, and more than 1,000 identity theft complaints were filed. Nationwide, identity thieves stole more than $18 billion from 17.6 million U.S. victims last year.

Taking a proactive stance, Indiana Attorney General Greg Zoeller launched the “Freeze Identity Thieves” statewide public awareness effort aimed at educating Hoosiers on the single, most effective way to protect their identity: the credit freeze.  The effort featured ads of identity thieves getting “frozen” before they can commit identity theft against someone who has a credit freeze in place. The statewide initiative consisted of television, radio, print and digital spots.

Prior to the campaign kickoff in November 2015, the average number of daily visits to the credit freeze website was 61 per day.  That number climbed to 832 visits per day by the end of December 2015, with the total number of visits exceeding 50,000.  In addition, the digital ads gained over 234,000 views on YouTube.  The “Freeze Identity Thieves” video spot as well as other creative materials can be found at www.IndianaConsumer.com/idtheft.

The free credit freeze prevents any new lines of credit from being opened in someone’s name unless that person lifts the freeze himself or herself. This effectively stops identity thieves from using any stolen information, for example a Social Security Number, to access and rack up peoples’ credit.

“Placing a credit freeze allows us to stay one step ahead of identity thieves,” Zoeller said.  “This quick and easy tool is the number one thing that all Hoosiers should do for protection against fraud and identity theft.”

Another layer of protection surfaced in 2015, and that is the new technology of ‘chip cards.”  Chip card technology was introduced to reduce fraud, particularly in security breach situations.  These new cards generate a unique, one time code for each sale, as opposed to the old cards which encode the user’s information in the magnetic strip.  This technology is a step in the right direction to reduce fraud and is considered a best practice tool.  As the state’s chief consumer protection agency, the Attorney General’s Office is encouraging companies to adopt this technology and take an active role in fraud prevention for their customers. An added protection that guards against fraud when cards are lost and stolen, that is beginning to be adopted, is requiring a pin number along with the chip.  Consumers should consider using credit or debit cards that offer both of these protections.

If unusual activity is detected and someone believes they are a victim of identity theft, they should follow the below steps:

  • Report fraud to the police and file a complaint with the AG’s Office at www.IndianaConsumer.com or by calling 800-382-5516.
  • Place fraud alerts on credits reports by contacting one of the three credit agencies: TransUnion, Experian or Equifax.
  • File a petition in court asking the judge to issue a court order declaring the person a victim of identity theft. That order can be used as legal grounds to clear up fraudulent activity.

More information on placing a credit freeze, preventing identity theft or restoring credit once theft has occurred can be found at www.IndianaConsumer.com/idtheft.

The $1.6 million “Freeze Identity Thieves” campaign was paid for exclusively with settlement funds received by the Attorney General’s Office for violations of Indiana’s consumer protection laws and required by the court to be used in consumer education, including a recent multi-state settlement reached with the three national credit reporting agencies that will strengthen consumer protections in the credit reporting process.


This email was sent to rhcosby@live.com using GovDelivery, on behalf of: Indiana Attorney General · Indiana Government Center South, 302 W. Washington St., 5th Floor · Indianapolis, IN 46204 · 317-232-6201 Powered by GovDelivery

Indiana Homeland Security Scholarships Awarded to 19 Hoosiers

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Indianapolis – Nineteen Indiana students who serve in public safety organizations will receive scholarships from the Indiana Homeland Security Foundation for their 2015-16 college education.

 

“It’s evident that the dedication to public service is alive and well among Hoosiers,” said Governor Mike Pence. “These students are positive examples of that dedication in their classrooms and communities, and Indiana is proud to support their education through these scholarships.”

 

“It’s inspiring to see Hoosier students taking an active role in their communities’ public safety efforts,” said Ken Neumeister, Chair of the Indiana Homeland Security Foundation Board. “Indiana is pleased to offer scholarships to support these students who have made the safety and well-being of others a priority. I commend their commitment to service and to their own education.”

 

Each student receiving a scholarship attends an Indiana college and has volunteer experience at a public safety organization such as a police or fire department, emergency medical service (EMS), or emergency management agency (EMA). The funding for these scholarships was provided through purchases of “Secure Indiana” license plates.

 

The Indiana Homeland Security Foundation also provides financial support for critical public safety needs across Indiana. The foundation offers the Secure Indiana Scholarship to provide higher education financial assistance for Indiana students who wish to pursue a degree.
For more information on the Indiana Homeland Security Foundation Scholarships, visitDHS.in.gov/foundationscholarship.htm.

VANDERBURGH COUNTY FELONY CHARGES

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SPONSORED BY DEFENSE ATTORNEY IVAN ARNAEZ.
DON’T GO TO COURT ALONE. CALL IVAN ARNAEZ @ 812-424-6671.

 Below is a list of felony cases that were filed by the Vanderburgh County Prosecutor’s Office today.

Donald James Johnson Residential entry, Level 6 felony

Dennis Joe Steven Verse Resisting law enforcement, Level 6 felony

Reckless driving, Class C misdemeanor

Micah Neil Fuqua Auto theft, Level 6 felony

Theft, Class A misdemeanor

Criminal trespass, Class A misdemeanor

Jeanette Marie Finch Prostitution, Level 6 felony

Chelsea Nicole Stewart Neglect of a dependent, Level 6 felony

Evan Tyler Mand Unlawful possession of a syringe, Level 6 felony

Possession of a narcotic drug, Level 6 felony

EVSC will operate on a two-hour delay tomorrow

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The EVSC will operate on a two-hour delay tomorrow, Jan. 21. Thanks!

Tennessee man arrested on illegal weapon possession charge after trying the flee from police

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Evansville Police arrested 28 year old JAMON RANDOLPH on several charges after he tried to flee from officers who saw him driving recklessly.
RANDOLPH was spotted driving a BMW in a reckless manner near Washington and Weinbach. Randolph pulled into a parking lot and accelerated away from the officers who had activated their emergency lights and siren. Randolph pulled out on onto S. Lincoln Park Dr and briefly stopped in front of a residence before accelerating away again.
Randolph then went east on Washington Ave before finally stopping.
Randolph was taken into custody without further incident.
During the investigation, officers located a loaded handgun on the sidewalk in front of the S. Lincoln Park Dr address where Randolph had briefly stopped. Officers also recovered $11,130 in a backpack in the BMW.
Officers smelled the odor of marijuana in the BMW, but no drugs were located. Randolph told officers he was unemployed and residing in Tennessee.
Randolph was charged with Possession of a Handgun without a Permit, Reckless Driving, Resisting Law Enforcement, Driving on a Suspended License, and several traffic violations.

Vanderburgh County Recent Booking Records

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SPONSORED BY DEFENSE ATTORNEY IVAN ARNAEZ.
 DON’T GO TO COURT ALONE. CALL IVAN ARNAEZ @ 812-424-6671.

LETTER TO THE EDITOR BY LAURA BLACKBURN

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LETTER TO THE EDITOR BY LAURA BLACKBURN

It’s hard to resist the temptation to review the first two meetings of the “new” city council. You know – the 2016 edition of the Evansville City Council that was supposed to be devoid of rancor, confusion, and general disrespectful behavior toward one another and the public.

That’s what the gushing post campaign rhetoric predicted. As advertised, the newbies would happily fall in behind new “leaders” Mosby and Weaver, engage in a group hug and coordinate their praise of the administration. Well, that last part was largely a presumed promise, understood but not spoken out loud.

It doesn’t much matter whether they are Republican or Democrat because we have ushered in the enlightened era of “transpartisanship.” That’s a relatively new political term just now being used in this fine city to describe “those who claim allegiance to one political party but covertly serve another party strictly for convenience, power or personal gain.” A “transpartisan” serves only his/her own interests. He/she is out to get for himself/herself whatever he/she can. He/she is ruthless, and deception is his/her preferred tool.

Getting back to that first fateful City Council meeting, without focusing on the already well-reported actions and resulting divisiveness that has been forced upon this city. It seemed the council members might have each been given a script and told the plot of the production that was about to be performed on the big stage. But then two members were clearly not comfortable with the preordained story line and they voiced their displeasure in improvised terms. Adding to that element of surprise, the large and emotional audience demanded to inject themselves into the comedy turned tragedy. Chaos ensued. Some council members were outraged by the events, others were befuddled and others were quite simply startled into silence.

Perhaps part of the cause for confusion was the “orientation” session for the new council members that the mayor orchestrated before they were sworn in. A great, newsworthy photo op and surely just a helpful gesture (sarcasm noted). But some observers were left wondering why one branch of government was so brash and presumptive as to instruct another branch in how to do its job. Separation of powers and checks and balances seem to have finally been thrown out the Civic Center window.

As the premier performance played out, we got the impression that the mayor’s orientation also skipped the part about how every council member is supposed to make learned decisions that best serve the taxpayers, and each has a duty to participate. Despite all the repeated declarations of being in touch with “constituents, constituents, constituents,” this concept was altogether absent from the first council gathering.

It was just like community theatre if the amateur actors aren’t allowed to have that critical final dress rehearsal. Hopefully, that was prevented by the “new” attorney, who earned a well-deserved mulligan for his efforts to steer everyone in the room through the details of Robert’s Rules of Order during a live and lively event. Maybe he cautioned them against making decisions beforehand and merely announcing them in public. Surely he did.

The second meeting was only better by comparison and because the agenda contained less inflammatory matters. It looked like there had been some major league effort to demonstrate consensus and pre-coordinate the activity. The new president proclaimed even the most minor action as “great” with near giddiness. She reached occasionally for her big FC Tucker beverage container.

Then the feces hit the blade again. Once again it centered on preventing public comment. It was clear that efforts to get Councilwoman Robinson to do anything other than what she decides is best for the people of the Fourth Ward will fail miserably. Going along just to get along is not going to fly. Don’t bother handing her a script in advance.

It was pretty obvious that they had read the editorials in the daily newspaper. Councilman McGinn was more verbal, as he twirled his ink pen, occasionally glancing to his right, as if to make sure John Friend had not reappeared. His financial leadership will be interesting to observe.

Councilman Adams also had a newfound voice and exuberance for what is in the public’s best interest. Had he been more thoughtful and decisive as council president in 2015, he might have found himself sitting with people other than those he will be seeing on Monday nights going forward.

The newbies tried to interject themselves into the second meeting, with varying degrees of success. Councilwoman Hargis should be comfortable with the process, since she was seated front and center in the audience at most meetings last year. Council members Elpers, Brinkmeyer and Mercer made mild attempts to prove they weren’t “just along for the ride.” Even though he has been catapulted into leadership, Councilman Weaver still seemed to be perpetually annoyed.

It will get better, or not. A wise man once said, “Be careful what you ask for because you might get it.” If the first two meetings are any indication, things will get very entertaining when the “new” council moves from simple housekeeping matters and on to serious business. And this will take place with the over-riding influence of our new “transpartisanship” where Republican and Democrat labels are meaningless.

FOOTNOTE: This letter was posted without opinion, bias or editing.  Any response to this letter shall be posted without opinion, bias or editing.

IS IT TRUE JANUARY 20, 2016

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IS IT TRUE as of yesterday the State Board of Accounts still hasn’t released the City of Evansville 2015 Audit?  …we can’t wait see if SBA will address the alleged $6 million deficit that City of Evansville had at the end of 2015?  …we look forward to see if City Controller Russ Lloyd Jr or former Councilman John Friend was right about this issue?

IS IT TRUE last week we predicted that the Evansville IceMen will leave Evansville? …we are sad to say we were correct? …we believe that the loss of the Evansville IceMen could have been avoided if the Mayor had negotiated one-on-one with IceMen owner Ron Geary?

IS IT TRUE the latest local news does not bode well for the high expectations many hold for the new City Council?   …the news that the IceMen are leaving the Ford Center for a very strong deal in Owensboro, along with the news that Alcoa is laying off 600 smelter workers, and Vigo Coal is laying off 60 miners is not a good atmosphere to start off a new, positive term. for the Mayor and City Council?

IS IT TRUE the first two City Council meetings have been a rocky start to say the least, and dealing with the area job losses and searching for a new hockey team for the Ford Center will be tasks that demand a well-versed, collaborative Council to lead us in the right direction?

IS IT TRUE while the loss of jobs at Alcoa and its suppliers is something that local government could have done little to stop?  …we sincerely hope that replacing the lost jobs for the area will be a top priority for the Mayor and the City Council, and that they will be available for negotiation of new, good-paying jobs?

IS IT TRUE we are still told that DMD Director Kelley Coures is still keeping the time and place of the 29th Brownfield meeting secret? …the only thing he is telling his board is to put on their calendar that the time and place of the meeting is be “TBA”?  …shouldn’t the President of the Brownsfield sit the time, place and date where the Board will meet on January 29, 2016 and not city employee Kelly Coures?

IS IT TRUE according to yesterday Michelle Mercer Facebook post she is being treated to great Greek Cuisine with Indy firm Structurepoint at the IACT State Conference? … doesn’t Structure point do business with the City of Evansville?  …we hope Structurepoint isn’t paying for Mercer food and drinks at this event?  …if they did, it could cause Mercher a possible violations of State conflict of interest laws?

IS IT TRUE that The Evansville Parks Commissioners is considering banning smoking and the use of other tobacco products in city parks during it’s meeting Wednesday? …the proposed Parks and Recreation Commissioners ban could include all tobacco products and electronic cigarettes? …we wonder who is going to enforce this ban? …we predict that this issue could opened another political can of worms that Mayor Winnecke doesn’t need going into his 2nd term? …we also predict that this issue could spill over to the City Council Chambers?

IS IT TRUE that today “READERS POLL” ask; Do you feel that John Friend CPA statement that the 2015 City Budget had a $6 million deficit is accurate?

Copyright 2015 City County Observer. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Few Doctors Are Willing, Able to Prescribe Powerful Anti-Addiction Drugs

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Few Doctors Are Willing, Able to Prescribe Powerful Anti-Addiction Drugs
January 15, 2016 By Christine Vestal

SAN FRANCISCO — Dr. Kelly Eagen witnesses the ravages of drug abuse every day. As a primary care physician at a public health clinic here in the Tenderloin, she sees many of the city’s most vulnerable residents.

Most are homeless. Many suffer from mental illness or are substance abusers. For those addicted to opioid painkillers or heroin, buprenorphine is a lifesaver, Eagen said. By eliminating physical withdrawal symptoms and obsessive drug cravings, it allows her patients to pull their lives together and learn how to live without drugs.

Clinical studies show that U.S. Food and Drug Administration-approved opioid addiction medicines like buprenorphine offer a far greater chance of recovery than treatments that don’t involve medication, including 12-step programs and residential stays.

But as the country’s opioid epidemic kills more and more Americans, some of the hardest-hit communities across the country don’t have enough doctors who are able — or willing — to supply those medications to the growing number of addicts who need them.

More than 900,000 U.S. physicians can write prescriptions for painkillers such as OxyContin, Percocet and Vicodin. But because of a federal law, fewer than 32,000 doctors are authorized to prescribe buprenorphine to people who become addicted to those and other opioids. Most doctors with a license to prescribe buprenorphine seldom — if ever — use it.

Buprenorphine is the primary addiction treatment tool for Eagen and the seven other staff physicians at the Tom Waddell Urban Health Clinic.

Getting patients started on the medication can be time-consuming. When they’re too busy with other patients, they rely on a small medical team at a county-funded center in the nearby Mission District to screen patients and, if the medication is appropriate for them, determine the correct dose.

At this central “induction center” on Howard Street, a half-time doctor, two nurse practitioners, a behavioral health counselor and two administrators have been providing screening and initial care for low-income opioid and heroin addicts since 2003.

Eagen said working with the Howard Street team makes her life easier. “When the patient is handed back to me, I know that the person is not at risk for imminent relapse. They’re the easiest patients I have.”

Unrealized Potential
With its long history of providing drug treatment and free health care to uninsured residents, San Francisco is particularly well-equipped to battle the opioid and heroin epidemic. But even here, federal prescribing restrictions and lack of information keeps many doctors from entering the fray.

When the National Institute on Drug Abuse funded the research that led to buprenorphine’s development more than a decade ago, it hoped that office-based prescribing of buprenorphine, which comes in a soft tablet and dissolvable film, would mean greater access to addiction medication nationwide.

It hasn’t happened. Most doctors claim they don’t have the training or the time to treat high-maintenance opioid addicts in their busy practices, despite urgent calls from federal and state officials. “I really think doctors are scared of prescribing it,” Eagen said. “They worry they’re going to make people sick when they start taking it.”

But an increasing number of physicians are starting to push for greater use of buprenorphine.

“We doctors are the ones who caused this epidemic by overprescribing pain medications. We need to get more involved in fixing it,” said Kelly Pfeifer, a physician with the California HealthCare Foundation, which advocates for greater availability of addiction treatment and prevention.

Nationwide, about 21.5 million people 12 and older, or 8 percent, had some kind of substance use disorder in the past year, according to a national survey by the U.S. Substance Abuse and Mental Health Services Administration. Of those, almost one in 10 were hooked on painkillers — 1.9 million — and more than half a million were hooked on heroin. And those numbers are rising. Among the low-income adult population served by Medicaid under the Affordable Care Act, the rate is much higher: An estimated 13 percent of newly eligible Medicaid enrollees suffer from addiction.

In California, which was among the first states to expand Medicaid, as many as 370,000, of the 2.9 million people newly eligible for Medicaid, may be in need of treatment.

Under a first-of-its-kind agreement with the federal government, California’s county-run Medicaid programs are slated to begin covering a full set of addiction treatment options recommended by the American Society of Addiction Medicine, including opioid addiction medications. San Francisco County and the rest of the Bay Area will be the first to roll out the new drug treatment benefits later this year.

Federal Rules
Three medications have been approved to treat opioid and heroin addiction. Methadone, a long-acting opioid that fulfills the addicted brain’s perceived need for heroin, was approved for treatment in 1964 and is dispensed at highly regulated clinics scattered around the country, mostly in urban areas.

Patients must visit the clinics daily to swallow a liquid dose of methadone under supervision of a certified health professional. For many, that means traveling substantial distances early in the morning before work. Some patients can qualify for take-home doses for use on weekends.

Naltrexone, a daily pill approved in 1984 for heroin addiction, can also be prescribed by a doctor. But until 2010, when naltrexone was introduced in injectable form, as Vivitrol, it was considered much less effective than either methadone or buprenorphine at keeping people in recovery from heroin addiction.

Buprenorphine, approved in 2002, is prescribed by doctors in an office setting, making it much more convenient than methadone. Patients simply pick up a monthly supply of the medication and take it on their own. Like methadone, it is a long-acting opioid that relieves drug cravings and physical withdrawal symptoms with fewer of the side effects of other opioids.

In anticipation of buprenorphine’s approval, a 2000 federal law required doctors to seek a special license from the U.S. Drug Enforcement Administration to prescribe it. The federal law requires eight hours of training and limits the number of patients per doctor to 30 in the first year and 100 in subsequent years. That limit was established to prevent “pill mills,” in which doctors prescribe the medication for a fee without ensuring that patients are actually using the pills to stay in recovery from a drug addiction.

Although the vast majority of doctors with a buprenorphine license see only a few patients, the federal limit prevents some doctors in high-demand communities and urban neighborhoods from providing care to everyone in need.

In response to the worsening heroin and opioid epidemic, the U.S. Department of Health and Human Services is considering an increase in the patient limit for prescribing buprenorphine. Advocates for greater availability of addiction medicines argue HHS should go further, eliminating the cap altogether and allowing nurse practicioners and physician assistants to prescribe the medication.

But the federal government argues that without adequate record keeping and physician oversight, too many patients could end up selling the medication on the street.

Although buprenorphine does not produce the euphoric effects of heroin, many drug users purchase it to tide themselves over until they can score the real thing. Doctors who advocate for greater use of buprenorphine argue that the threat of diversion is minor compared to the lifesaving potential of the drug.

‘Summer of Love’
Buprenorphine doesn’t just save lives by fighting addiction, advocates say. It also connects drug addicts to mainstream medical care and can help improve their health, which drug users typically neglect.

Dr. David Smith, a San Francisco physician credited with starting the first free health clinic in the country, in 1967, argues that in the long run, patients are better off in the care of physicians than addiction treatment providers, such as counselors and therapists, without medical training.

“We’re finding that when people with addictions start going to a primary care doctor, their physical health starts to improve, too. They start getting regular treatment for diabetes, infections and heart disease, for example,” Smith said. “They tend to stay in treatment longer and their outcomes tend to be much better.”

Smith, who runs a private addiction practice here, treated young middle-class kids who flocked to the Haight-Ashbury neighborhood during the “Summer of Love,” in 1967, to experiment with drugs. Many were dying of overdoses and nearly all of them were neglecting their health, he said.

“I came to a realization back then that health care was a right, not a privilege, and I’ve never changed my thinking,” Smith said. Hundreds of other doctors came to the same realization in the 1980s, when the city became ground zero in the AIDS epidemic.

Then in the 1990s, heroin returned and doctors realized that intravenous drug users were getting HIV. “People were dying all over the city,” said Dr. Judith Martin, medical director for substance abuse services at the San Francisco Department of Public Health.

Many of San Francisco’s doctors began embracing methadone, the only addiction medication back then, Martin said. Addicts who showed up at clinics to get their daily cup of methadone weren’t dying of overdoses and they weren’t contracting AIDS. As a result, Martin said, the department’s doctors are believers in addiction medicines and they’re committed to fighting the disease.

As soon as buprenorphine was approved, the department asked all of its doctors to apply for federal permission to prescribe it, and nearly all did. They were eager to help. But the prospect of fitting droves of drug-addicted new patients into their busy practices worried them.

So in 2003 the department and San Francisco General Hospital teamed up to make it easier for doctors to work with patients fighting addiction. At a cost of about $1 million per year in general tax revenue, more than 1,300 addicts have passed through the Howard Street doors and on to the care of doctors elsewhere in the city.

Once the clinic transfers patients to a primary care provider, they are removed from the rolls, allowing Howard Street’s lone doctor to keep initiating people on buprenorphine without exceeding her 100-patient limit.

San Francisco has seven methadone clinics, more than most cities its size. It also has two mobile clinics that travel to underserved neighborhoods and the jail. Three primary care sites and two pharmacies are also licensed to distribute methadone.

Getting Started
On a rainy Monday morning earlier this month, four of the eight patients in Howard Street’s Spartan waiting area sat uncomfortably on metal chairs looking like they had the flu. They were the ones scheduled to receive their first dose of buprenorphine. A handful of other patients looked much happier. They were the ones who had gotten through the rough part.

For patients who decide to quit opioids or heroin and get on buprenorphine, the first step is to stop using drugs for at least 12 hours or until they start having at least moderate withdrawal symptoms — chills, fever, body aches, watery eyes and restlessness.

That’s what they’re told when they walk in to the center on the ground floor not far from the city’s financial district, in the same building as the Department of Public Health’s mental health and residential substance abuse branch. From the Tenderloin, it’s a short walk downhill.

Patients come on their own to sign up or get referred here by a primary care doctor, a county jail or a hospital. Many want to try buprenorphine but don’t know what to expect. Some are on their second or third try at sobriety.

The first visit takes at least two hours, sometimes more, and patients are almost always filled with anxiety, said Jadine Cehand, the nurse practitioner on duty. Many are ambivalent about their decision to quit, she said. Nearly all patients are fearful of what lies ahead. “We keep telling them that they’re doing the right thing,” she said.

After the first day, patients take a dose or two of the medication home with them and come back every morning for the rest of the week to report their symptoms and get another dose. Check-ins can be less frequent the week after, depending on how they respond to the medication. “It’s amazing to see how quickly they improve,” Cehand said. “By the end of the week they come in with their hair washed and a smile on their faces.”