Saturday marked the fifth and final event held throughout southwestern Indiana territory to listen to customer priorities and highlight local community investment and involvement
Customers received in-person, one-on-one support from company representatives and were provided with information CNP’s affordability actions, financial assistance programs and local infrastructure investments to improve reliability
EVANSVILLE, Ind. – Nov. 19, 2025 – This past Saturday, CenterPoint Energy held the fifth and final Community Connect event at the Ohio Township Phoenix Event Center in Newburgh, Ind., wrapping up a series of events hosted as part of its commitment to listen to local feedback, highlight local energy improvements and address customer priorities.
Each customer who attended the five Community Connect events was provided the opportunity to speak with a member of CenterPoint’s customer support team one-on-one to resolve any issues or concerns, as well as speak to employees at a number of informational stations about local infrastructure investments designed to strengthen the electric and natural gas systems, recent affordability actions, the importance of emergency preparedness and financial assistance and other programs available.
“Our initial Community Connect events were an excellent opportunity for us to engage with our customers face-to-face and listen to their feedback . I’d like to thank those community members, as well as local officials, who joined us at our events. And I also want to thank the 100+ employee volunteers who staffed the events and the entire Indiana CenterPoint team who remain committed to serving our customers every day ,” said Mike Roeder, President of CenterPoint Energy Indiana.
“We will share more information soon on how we will continue to show up and engage our community on a more consistent and frequent basis going forward as we execute our previously announced affordability actions.”
Community Affordability Actions
In late October/early November, CenterPoint announced the first phase of actions it has recently taken to prioritize affordability, including:
- Two-Year Rates Stability: Starting in early 2026, stabilizing electricity bills by keeping any rate change below or near the rate of inflation for the next two years.
- Cancelling nearly $1 billion in uneconomic generation projects, an action that equates savings for residential customers of approximately $18/month of avoided costs through 2027.
- Offset October Rate Increase: Reducing bills for average residential customers by December 2025 through a combination of bill adjustments and credits, which will more than offset rate changes that took effect in October.
- Community Energy Improvement Fund: Investing $5 million through the CenterPoint Energy Foundation over the next two years to support expanded customer resources and cost-saving programs and local economic development efforts, in partnership with local elected leaders and community organizations.
