Evansville, IN – September 18, 2024 – The Old National Events Plaza announces an annual service award in honor and memory of Scott Guzzo, a beloved team member who inspired our staff, and many others throughout the community. Beginning this year, the venue will recognize an employee who demonstrates a commitment to excellence and the highest levels of guest service.
Scott Guzzo began as a volunteer usher for the Events Plaza more than a decade ago and continued to serve guests as a part-time team member until his passing on June 19, 2023. Scott’s dedication to his role was characterized by consistent positivity and enjoyment in serving others. Guzzo was enthusiastic about assisting our guests with wayfinding, helping resolve challenges and ensuring all voices were heard and valued.
Old National Events Plaza General Manager, Nick Wallace said, “We were all saddened to hear of Scott’s passing last year. He played an integral part on our events team. We wanted to honor his memory and his impact on each of us. With the help of the Guzzo family, we created the annual Scott Guzzo Memorial Service Award. The award will honor staff members who embody admirable qualities in their service, ensuring that Scott’s legacy lives on for future generations.”
The inaugural Scott Guzzo Memorial Service Award celebrates the service of Joe Miles, our long-time welcome desk representative. The Old National Events Plaza is pleased to recognize Miles for his exceptional service and dedication, illustrating the values that Scott Guzzo personified.
Joe is often the first member of our team to connect with guests at our welcome desk. He is kind, respectful and always helpful in directing traffic, answering event questions, and helping visitors find their way around downtown Evansville. Miles consistently offers his best and continues to be an example of the values we aim to achieve as a team.
“Joe is an excellent example of how every role matters. His work at our welcome desk keeps our guests happy, the team operational, and our workflow efficient. His smile represents our organization in the community, and we are proud to recognize his service and commitment to helping others,” said Wallace.
The Scott Guzzo Memorial Service Award was presented to Miles on Sunday, September 15th, in the Aiken Theatre at Old National Events Plaza. The ceremony included members of the venue’s event staff and Scott’s parents.
Regarding the memorial service award, Guzzo’s parents stated, “Scott would be so pleased and in awe of this award being presented in his honor and memory. He always looked forward to volunteering and working at Old National Events Plaza’s events. His favorite part was greeting the guests. Since Scott’s passing, we’ve been told by many patrons that they miss seeing him. Scott’s contribution to the Evansville community was greater than we knew.”
For media inquiries or comment from any person mentioned, please contact Ginger Harper at 812.893.8732 orGharper@oldnationaleventsplaza.com.
