CenterPoint Energy launches Power Alert Service® in SW Indiana    

CenterPoint Energy launches Power Alert Service® in SW Indiana

   Customers to receive proactive electric outage notifications

 Evansville – May 20, 2021 – CenterPoint Energy today announced it has launched its Power Alert Service® (PAS) electric outage notification system to residential and commercial customers in the southwestern Indiana electric territory. The free, award-winning service automatically notifies customers via SMS text, email or phone call when a power outage or other power problem is detected at or near their address. During a power outage, PAS will notify a customer of the outage, identify an estimated time of restoration, send restoration progress updates, and notify the customer when power has been restored.

“The expansion of Power Alert Service to CenterPoint Energy’s portfolio of offerings in the southwest Indiana electric service territory delivers on the company’s commitment to offer new products to customers that add value to their lives,” said Tony Gardner, Vice President of Customer Experience. “We strive to provide customers with the peace-of-mind of knowing when they experience a power outage, we are aware of the issue and working to restore service as quickly and safely as possible.”

Customers can add family, friends and others to their PAS contact list so all who need to be informed of an outage will receive alerts and updates. Alerts can be programmed for up to five separate text (standard messaging rates apply), email and phone numbers for each registered account – a total of 15 points of contact per account.

Those CenterPoint Energy electric customers with active online accounts will automatically start receiving PAS alerts when they have an outage beginning this month. Customers without an online account can register at CenterPointEnergy.com/MyAccount and be automatically enrolled. Customers can modify PAS preferences and add additional contact information, at CenterPointEnergy.com/PAS. Customers can opt-out of Power Alert Service at any time.

PAS has proved successful in providing CenterPoint Energy’s Houston-area electric customers with timely outage notifications since 2013. For more information, visit CenterPointEnergy.com/PAS. PAS is offered to our Indiana electric customers under the brand CenterPoint Energy by Southern Indiana Gas and Electric Company d/b/a CenterPoint Energy Indiana South.

Forward-Looking Statement:

This news release includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. When used in this news release, the words “should,” “target,” “will” or other similar words are intended to identify forward-looking statements. These forward-looking statements are based upon assumptions of management that are believed to be reasonable at the time made and are subject to significant risks and uncertainties. Actual events and results may differ materially from those expressed or implied by these forward-looking statements. Any statements in this news release regarding future events, such as the expected performance and benefits of PAS, and any other statements that are not historical facts are forward-looking statements. Each forward-looking statement contained in this news release speaks only as of the date of this release. Important factors that could cause actual results to differ materially from those indicated by the provided forward-looking information include risks and uncertainties relating to (1) general economic conditions; (2) the timing and impact of future regulatory and legislative decisions; (3) weather variations; (4) changes in business plans; and (5) other factors, risks and uncertainties discussed in CenterPoint Energy’s Annual Report on Form 10-K for the fiscal year ended December 31, 2020, CenterPoint Energy’s Quarterly Reports on Form 10-Q for the quarter ended March 31, 2021, and other reports CenterPoint Energy or its subsidiaries may file from time to time with the Securities and Exchange Commission.

 About CenterPoint Energy

As the only investor-owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation, and natural gas distribution operations that serve more than 7 million metered customers in Arkansas, Indiana, Louisiana, Minnesota, Mississippi, Ohio, Oklahoma and Texas. As of March 31, 2021, the company owned approximately $36 billion in assets and also owned 53.7 percent of the common units representing limited partner interests in Enable Midstream Partners, LP, a publicly-traded master limited partnership that owns, operates, and develops strategically located natural gas and crude oil infrastructure assets. With approximately 9,500 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.