Attorney General Curtis Hill on Friday sued a Greenfield monument company accused by consumers of taking their money without providing gravestones they ordered. This civil action against the company, Greenfield Granite, seeks consumer restitution and costs under the Indiana Deceptive Consumer Sales Act.
Attorney General Hill also filed a request for a preliminary injunction and temporary restraining order aimed at preventing the company from removing, selling or transferring assets until the legal process plays out.
As of Sept. 15, 2020, the Greenfield Police Department had taken approximately 70 reports in which consumers reported that Greenfield Granite failed to properly fulfill orders. Recently, officers have observed individuals at the business turning away customers while workers appear to be removing items from the business.
“We have laws in place to protect Hoosiers when businesses abandon their obligations to customers,†Attorney General Hill said. “In this case, we want to ensure that any consumers harmed by this company’s business practices receive refunds or, if they prefer, have their orders fulfilled if products remain available.â€
Greenfield Granite’s area of specialty makes this case especially troubling, Attorney General Hill added.
“No one with an ounce of compassion wants to hear about a business taking advantage of grieving customers trying to achieve closure after losing loved ones,†he said.
Attorney General Hill expressed appreciation to the Greenfield Police Department and Hancock County Prosecutor Brent Eaton for their investigatory assistance.
Consumers who have complaints regarding Greenfield Granite should file a consumer complaint online at https://www.in.gov/attorneygeneral/ or call the Consumer Protection Hotline at 1-800-382-5516.