Census Follow Up
The Evansville Area Census Office will begin knocking on the doors of households that have not yet responded starting next week.
Census takers will wear masks and follow local public health guidelines when they visit your home. All census takers complete a virtual COVID-19 training on social distancing and other health and safety protocols before beginning their work in neighborhoods.
Census takers are hired from your area, and their goal is to help you and everyone in your home be counted in the 2020 Census. If the census taker who visits your home does not speak your language, you may request a return visit from a census taker who does speak your language.
If no one is home when the census taker visits, the census taker will leave a notice of their visit with information about how to respond online, by phone or by mail.
If residents respond online or by phone today, a census taker is less likely to have to visit their home to collect a response.
More Info: https://2020census.gov/en/census-takers.html
Assistance Programs
Reminder: A special notice will soon begin arriving in Evansville Water and Sewer Utility (EWSU) bills informing customers that the moratorium on utility shut-offs may end on August 14th, 2020 unless extended again by order of the Indiana Regulatory Commission and Gov. Holcomb. If the moratorium is not extended, EWSU will resume the shut-off process on August 15th. Note: EWSU Customers who pay their utility bills online will receive an email notification.
The EWSU Board voted last week to authorize the utility to extend payment terms from three (3) months to at least six (6) months. Payment terms may be extended up to 12 months for extenuating circumstances. In addition, the board voted to continue deferring the collecting of late fees, convenience fees, deposits and reconnection fees while the moratorium remains in effect.
If a customer has an account in delinquent status, they are encouraged to use EWSU online services to make payments or request payment arrangements. Visit www.ewsu.com and click “Payment Arrangement†under General Requests. EWSU Customer Service will work with customers to set-up extended payment plans.
Financial assistance may be available through local agencies. For a list of community resources, go to www.ewsu.com and click “Assistance Agenciesâ€. For more information call EWSU Customer Service at 812-436-7846 or send an email to: EWSUCustomerService@ewsu.com.
