Information Technology is changing how it handles student computer repair. Instead of dropping computers off at the Computer Center, students must make an appointment with a trained student technician in Student Self-Help Computer Repair.
The new program will teach students how to protect their machines from viruses (the cause of 95 percent of student computer issues, according to Richard Toeniskoetter, executive director of Information Technology) while they are repaired by fellow students.
“We want to be able to assist students in fixing their computers, but the work load has been very large – and increasing,†Toeniskoetter said. “Involving students in the repair of their computers should allow us to fix more computers simultaneously. We have excellent student technicians. They can work together to repair the computer with a goal of the students learning a little more about keeping their computers safe and functioning correctly.â€
Student Self-Help Computer Repair is located in FA 41 in the Forum Wing of the Wright Administration Building. To make an appointment, call the Help Desk at 812/465-1080 from 8 a.m. to 10 p.m. weekdays.
If you are a student with the experience and skills to work as a student technician in Student Self-Help Computer Repair, call the Help Desk and submit an application.
