Provides Instruction For Medical Office Communications
WHAT: The Power of First Impression: How to be the Best Receptionist training course for front-line medical office communications
WHEN: Thursday, June 21st
9 a.m.- 12 p.m. OR 1 p.m. – 4 p.m.
WHERE: St. Vincent Evansville Amphitheatre, 3700 Washington Avenue, Evansville
DETAILS: Frontline communication impacts the entire office flow and overall patient care in any medical facility. And this program by the Practice Management Institute provides targeted instruction for everyone involved in frontline medical office communications. It is not the typical course designed to improve customer service, but rather specialized training that highlights effective patient education, listening and time management skills, accurate data collection and even controlling your voice and demeanor in stressful situations.
The cost is $199 per person, $125 for St. Vincent Evansville and Genesis Health Alliance affiliates. A course manual is included. Practice Management Institute grants 3 CEUs per session. To register, visit pmiMD.com/Evansville or call (800) 259-5562.